1-(800)-642-0011
1-(800)-642-0011
If your mechanical Hermle clock chimes are out of sync with the time your clock hands are indicating, your first thought may be: "My clock must be broken". But don't worry, it may just need a simple adjustment. In this video we will walk you through the process of adjusting the hands to get your clock chiming at the correct times.
If your clock is off by a count of minutes, removing and adjusting the minute hand will be your focus. Please note: the minute hand on your clock is the longest hand.
If your clock is off by a count of hours, you will need to align the hour hand. For example, if your hour hand is pointing at 9 but chimes 5 times, you will need to rotate the hour hand to the 5.
It is important to note that when you make changes to the hands and reset the clock, it can take up to an hour for the chimes to re-sync to the proper quarter hour marks. Allow the clock to run for at least an hour before making further adjustments.
You can also manually advance the minute hand to each quarter hour, allowing the clock to chime at each quarter. If the clock is very badly out of sync, you may not hear the chimes for three of the quarters. In some cases, you might need to advance the hands twice around the clock to align with the proper quarter hour.
Now your clock is chiming in correct time! If you have any questions or need help troubleshooting further, feel free to reach out to our Customer Support or Technical Support teams (USA) by calling during normal business (Eastern Standard Time). Happy timekeeping!
**PLEASE NOTE: This tutorial is for mechanical clocks only - and not for Quartz movement clocks.