Emperor Instruction Manual for 199M and 299M Movements

My clock came today and I love it. I like the soothing ticking sound and it just chimed on the half hour for the first time just as I was writing this. It was delivered Super Fast and packed really well. I love that it even came with white gloves. A very special addition to my home. Thanks so much for your help in selecting the right clock. Take care.

You are truly unique in a service-less world. I was amazed when you answered immediately. My dad gave me the Grandfather clock kit years ago and eventually he and I built it together. It stand in my living room as a beautiful reminder of the memory of working with my dad, a precious memory since he’s gone now. He loved your company and the quality of your clocks. Thank you again.

I can’t thank you enough for initially answering all of my questions and then “getting me going” with the order. The new movement was here in less than a week. And, just like in 1974, Diana and I worked together to “build a Grandfather clock.” To Tom, thanks for your encouraging words and insights on getting everything going.